Frequently Asked Questions
Everything you need to know about Sennu
Products & Ingredients
Yes. Our products are either vegan or fish-based, and are therefore naturally halal-compliant.
We rely on high-quality, tested raw materials without unnecessary additives. All ingredients are fully listed on the respective product page. We deliberately avoid artificial colorings and flavorings.
Our products are suitable for adults who want to specifically support their health, fitness, and daily energy. If you are pregnant, breastfeeding, or have any medical conditions, please consult a doctor beforehand.
Our products are manufactured according to EU quality standards. Regular laboratory tests ensure that every batch meets the highest purity and quality requirements.
You can find the exact dosage recommendations on the respective product packaging and on the product page. We recommend taking it with sufficient water, ideally with a meal.
Order & Shipping
We usually deliver within Germany in 2–4 business days. You will receive a tracking number via email after purchase.
Yes, you have a statutory right of withdrawal of 14 days from receipt of the goods. The products must be unopened and in their original packaging. You can find more details on our Shipping & Returns page.
Payment & Returns
We accept all major payment methods: Credit Card, PayPal, Klarna, Apple Pay, and Google Pay. All payments are SSL-encrypted and secure.
Once we receive the returned goods, we will process your refund within 5–7 business days. The amount will be credited back to the original payment method.
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